Isaac A. Calvo
Distinguished Product Engineer · IoT Wearables & Kids Tech
isaaccalvo.comlinkedin.com/in/icalvoUnited States
Updated
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Twelve years at Verizon, from front-line FiOS support to Distinguished Product Engineer. Today I own the Gizmo kids' smartwatch platform end to end: the devices, the apps, the vendors, the $12M+ budget, and the COPPA compliance strategy that holds it all together. Two US patents. I ship connected products that families trust, and I learned children's privacy the practical way: by building for it.
Experience
Distinguished Product Engineer
VerizonDec 2023 – Present
- Gizmo Watch family covered by Wirecutter (Top Pick), Forbes, CNN Underscored, PCMag, Android Central, XDA Developers, SafeWise, The Every Mom, and Macaroni Kid
- $12M+ annual budget owned across all vendor, legal, and product operations
- COPPA & child privacy compliance strategy led across every team that touches the product
- Platform infrastructure optimized ahead of holiday surge: ~30K new devices added in peak season
- Speaker at Mapbox BUILD 2024 "Leaders in Location Spotlights," co-presented with Mapbox on how Verizon uses location intelligence to power real-time network coverage and Gizmo smartwatch experiences for 627K+ families
Principal Product Engineer, Consumer Wearables
VerizonSep 2021 – Dec 2023
- Mapbox migration shipped: 3D city views, improved satellite rendering, smoother parent/caregiver UX
- Active user base grew from 589K to 627K YoY through data-driven product decisions
- iOS App Store rating held at 4.4★; critical Android feedback pipeline bug identified and resolved
Staff Engineer, Software & Product Development
VerizonJan 2019 – Sep 2021
- Verizon Smart Locator launched: LTE tracker covered by The Verge and Android Central
- CareSmart launched, a senior-focused smartwatch built on the Gizmo platform, extending the same IoT infrastructure to a new demographic; covered by PhoneArena and SlashGear
- Requirements authored for the next-generation consumer wearables IoT platform
- Cross-functional alignment owned across device marketing, UX/UI, security, legal, and privacy
- Supplier partnerships developed with external vendors and internal technology groups
Member of Technical Staff IV
VerizonMay 2016 – Jan 2019
- Original Gizmo Watch launched: product credited with helping a child escape a kidnapper, covered by Fox News and NBC News
- Multiple IoT devices and companion apps launched simultaneously as technical SME
- $12M+ capital and expense budget managed across SOW, SLA, POs, and vendor partnerships
Technical Support Supervisor
VerizonSep 2014 – Apr 2016
- Team of up to 20 agents led; training programs built that improved performance across the board
- Two team members mentored into management roles
Fiber Customer Support Analyst
VerizonAug 2013 – Oct 2014
Verizon FiOS Retail Manager
MarketStarMar 2010 – Aug 2013
Patents
Systems and Methods for Automatically Connecting Managed Devices
Systems and Methods for Monitoring and Remediating Trouble Conditions Using Machine Learning Techniques
Skills
- Product Leadership
- Product Management, Requirements Engineering, Technical Roadmapping, Cross-functional Leadership, Backlog Management, Agile / Scrum
- UX & Delivery
- UX/UI Strategy, User Research, Product Design Oversight, Go-to-Market Execution, Quality Assurance
- Domain Expertise
- IoT & Wearables, Kids / Youth Products, Child Privacy (COPPA), Connected Devices, Mobile (iOS & Android)
- Languages
- English (Native), Spanish (Native / Bilingual)
Education
Strayer University
MBA2018–2020
Fairleigh Dickinson University
BS, Managerial & Entrepreneurship2008–2013
Stevens Institute of Technology
Computer Science coursework2014–2015